| My 360 finally died
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 Thorlord |
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 Posted:
Mon Jun 18, 2007 1:28 pm |
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My 360 finally died
ayup, last Wednesday it was randomly freezing and crashing, on Friday i called Xbox Tech support, and the guy was surprisingly helpful! and oddly enough the 360 got the 3 red rings of death while i was on the phone with tech support.
while my warranty is over, (i had a launch day console) i did get the CompUSA warranty for 2 years, i went to compUSA and got a brand NEW console (not refurb) right there and then.
i have NEVER had it be so easy to replace my console before. not only was it an american on the phone with me, he actually answered my questions honestly ("so i heard that my downloaded games wont work unless i'm connected online on a new console with a new serial number" "Yah, but call in again and we can fix that for you quickly.")
its sad that my console died, i knew it was coming (thats why i bought warranty!) it was expected from a Launch day console that it would one day kick the dust. but the whole ordeal was fixed in an afternoon and about 2 hours (1:30 of it was driving, since the two nearest CompUSA stores had closed, and the nearest one was 45 minutes away.)
Update for all 360 owners
| Thorlord wrote: |
Microsoft talks about warranty
Microsoft is EXTENDING THE WARRANTY OF ALL 360 CONSOLES TO 3 YEARS
this is actually quite amazing, they are not only extending the warranty, but refunding anyone who paid for repairs for a console that was previously out of warranty.
im impressed, im VERY impressed. my console if it dies before june 2010 it will be REPLACED FREE.
it was originally 3 months, then they extended it to a year. and now its 3 years. this adds substance to the 30% defect rate (honestly i think its alot lower, higher than i initially thought, but not 30%) but also shows that microsoft has a fix for it (a guy who has gotten 7 of them found out it is the GPU overheating, people who have gotten refurbished consoles back have found a new heatsink on the GPU suddenly) |
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| leaf |
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Posted:
Sun Jul 01, 2007 8:51 am |
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sorry to hear that man 
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| drako100 |
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Posted:
Sun Jul 01, 2007 9:02 am |
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that must really suck
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| Thorlord |
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Posted:
Tue Jul 03, 2007 5:06 pm |
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| drako100 wrote: |
| that must really suck |
actually quite the contrary, as i said i had warranty, and i got a free new one that has updated technology in it that will last longer than the older one. so its actually a blessing.
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No i am not selling or trading my rares.
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| Guest |
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Posted:
Wed Jul 04, 2007 11:04 pm |
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wow dude sorry bout the console i got one 3 weeks ago and its been working the best u got any tips dude? thx and again sorry. 
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| zsasz |
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Posted:
Thu Jul 05, 2007 4:34 am |
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sounds like what people want from a company... helpful, fast and efficient service.
bravo to the helpline and your warranty
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 FuNEnD3R |
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Posted:
Thu Jul 05, 2007 8:00 am |
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I read where they say that 30% of all 360s fail.
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| Thorlord |
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Posted:
Thu Jul 05, 2007 5:29 pm |
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Update
http://www.xbox.com/en-US/support/petermooreletter.htm
Microsoft is EXTENDING THE WARRANTY OF ALL 360 CONSOLES TO 3 YEARS
this is actually quite amazing, they are not only extending the warranty, but refunding anyone who paid for repairs for a console that was previously out of warranty.
im impressed, im VERY impressed. my console if it dies before june 2010 it will be REPLACED FREE.
it was originally 3 months, then they extended it to a year. and now its 3 years. this adds substance to the 30% defect rate (honestly i think its alot lower, higher than i initially thought, but not 30%) but also shows that microsoft has a fix for it (a guy who has gotten 7 of them found out it is the GPU overheating, people who have gotten refurbished consoles back have found a new heatsink on the GPU suddenly)
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No i am not selling or trading my rares.
My Blog Book:
The Adventure Story of Ene
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| Raven |
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Posted:
Thu Jul 05, 2007 6:28 pm |
Golden Chocobo
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did they let you keep the Hard Drive?
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| Masterclass101 |
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Posted:
Wed Jul 25, 2007 4:35 am |
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Yo Thorlord how long did you have it before it gave up on you ?.
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| Thorlord |
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Posted:
Fri Jul 27, 2007 10:13 am |
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| Masterclass101 wrote: |
| Yo Thorlord how long did you have it before it gave up on you ?. |
since launch, so about a year and a half for the first model.
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No i am not selling or trading my rares.
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| Guest |
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Posted:
Fri Aug 03, 2007 9:05 am |
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this is my first time i heard a console die. 
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| 1337XD1337 |
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Posted:
Mon Aug 13, 2007 3:48 pm |
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lol u got owned badley
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| john_candy |
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Posted:
Tue Aug 21, 2007 5:04 pm |
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i got my xbox360 a 3 to 4 months affter it came out and its never died never anything rong i give microsoft thumbs up.....but not fo vista......booooooo vista
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| Trooper |
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Posted:
Fri Apr 04, 2008 8:14 pm |
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Its Official, at 7:45 pm central standard time My 360 died. . . . 30 hours into Lost Oddessy, disk 4, it just quit. the screen froze, the lights started flashing. I just unlocked most of the skulls on halo 3, just a couple more of the terminals and i unlock the running man achievement. AHHH! WTF! now what am i to do?
just think, Grand Theft Auto's new game's coming out in just a few weeks.... oh sad sad day, so so sad...
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